customer service agreement

  1. Scope of Work
    1. Lawn care Service shall include Cutting the lawn, Trimming the edges, and any grass debris clean-up.
    2. Height of the grass will be between 2.75” and 3.5” per L&T discretion.
  2. Billing and Invoicing
    1. Any additional work required by the Client or proposed by the Contractor which is not in line 1 shall be quoted for separately and when completed added to the invoice.
    2. Invoices shall be issued at the end of every month with payment due within 15 days from the date of invoice. Returned checks for whatsoever reason shall incur a $20 fee and overdue accounts shall accrue an interest at a rate of 24 % per annum. The Contractor reserves the right to suspend services if payments are not made on time.
  3. Obligations of the Contractor
    1. The Contractor shall provide all labor, equipment and supplies required to perform the services and undertakes to properly maintain all equipment so that work is performed timeously and to a professional standard.
    2. The Contractor shall carry insurance and have valid licenses as may be required by law to perform the services as outlined in this agreement.
    3. Weekly lawn service is weather permitting. Determined by L&T. If lawn doesn’t need to be cut that week, we will not cut it and will be back the following week as per weekly schedule. The cost of all missed services shall be deducted from the invoice.
  4. Pets
    1. We Love Pets and we want them all healthy. L&T reserves the right to refuse service for lawns that do not have animal feces cleaned up. Continued offenses will result in a termination of service.